Monday, 21 September 2009
Polycom's Next-Gen Web Project Honored
Polycom Inc., a provider of Telepresence, Video and Voice communications solutions, has announced that it has once again been named to an annual listing of the nation’s 500 most innovative users of business technology. This is the second year in a row thatPolycom has earned this recognition.
For this year, Polycom is honored for its next-gen Web project. This project involved the retooling of the company’s online presence, including a number of Intranet and Extranet sites.
“The goal of our project was to radically change the online experience for Polycom's customers, partners and employees," said Polycom CIO Glenn Noga. "Since launching the project, we've seen significant cost savings due to streamlined and improved globalization practices. Additionally, our employees, partners, and customers all benefit from the improved access to information and the time saved accessing that information online."
The next-gen Web project is a collaborative effort between Polycom’s IT and corporate marketing groups and is aimed at better aligning the Web and portal sites with the company’s business objectives. As a result, Polycom hopes to offer the stability, scalability, improved content management, customer ease-of-use, access to back-office systems and new functionality.
Beyond making it easier for Polycom stakeholders to navigate the Web site and locate information, the team also sought to change how customers and partners will do business with the company.
"The improved infrastructure has resulted in a better public Web site," added Noga. "This amount of time spent by customers on the site has increased. More partners have registered to use the new features and functions on the site, and what's more, the costs and effort required to keep the sites current have decreased dramatically. The project has been a tremendous success, and I'm proud of the team that helped implement it."
Polycom made headlines this week for playing an important role helping Mexican officials to manage a new rise in the number of H1N1 flu victims. Officials used Polycom systems to talk face-to-face with about 1,500 health officials to determine the source of the flu.
This story can be viewed Here