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Tech Updates 

16/6/2022

Sync update affects Logitech Rally camera Exposure

Yesterday, Logitech released a Sync app update meant to introduce a new feature, but unfortunately, it caused some Logitech customers to experience quality issues with their Rally cameras and/or Meetup conference room equipment. We are writing to let you know a new update has been pushed out through the Sync app to correct this issue and restore the video image quality. The Sync app typically updates itself within 24 hours, so no further action is required on your part. However, if you would like to accelerate this update, please use one of these options.

If you continue to experience problems, please contact us here. Again, we sincerely apologize for any disruption this caused.

Thank you,
Logitech team

 

 

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