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Technical Support/RMA
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AudioCodes

AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centres, and hosted business services, whether in the cloud or on premises.
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AudioCodes Cutover Service, customized quotation
Cutover Service, customized quotation Cutover support of AudioCodes products. Customized quotation. Includes a review of current implementation, including configuration files, as well as planning testing requirements.<P>PS-CUTOVER-CUST - Services / Implementation Services / Cutover Support Services (GW, SBA, SBC, MSBR) <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Cutover Service, customized quotation
PS-CUTOVER-CUST
Contact Sales for Quotation
Cutover Service, customized quotation Cutover support of AudioCodes products. Customized quotation. Includes a review of current implementation, including configuration files, as well as planning testing requirements.

PS-CUTOVER-CUST - Services / Implementation Services / Cutover Support Services (GW, SBA, SBC, MSBR)

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AudioCodes Customized User Management Pack 365: Professional Services
Customized User Management Pack 365: Professional Services Customized User Management Pack 365: Professional Services <P>PS-UMP-CUST - Services / Implementation Services / User Management Pack 365 Implementation Services <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Customized User Management Pack 365: Professional Services
PS-UMP-CUST
Contact Sales for Quotation
Customized User Management Pack 365: Professional Services Customized User Management Pack 365: Professional Services

PS-UMP-CUST - Services / Implementation Services / User Management Pack 365 Implementation Services

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AudioCodes Customized User Adoption services for AudioCodes Live Teams
Customized User Adoption services for AudioCodes Live Teams Customized User Adoption services for AudioCodes Live Teams<P>AL-USERADOPT-CUST - AudioCodes Live / AudioCodes Live Microsoft UC Edition / AudioCodes Live Microsoft UC setup and one-time fees <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Customized User Adoption services for AudioCodes Live Teams
AL-USERADOPT-CUST
Contact Sales for Quotation
Customized User Adoption services for AudioCodes Live Teams Customized User Adoption services for AudioCodes Live Teams

AL-USERADOPT-CUST - AudioCodes Live / AudioCodes Live Microsoft UC Edition / AudioCodes Live Microsoft UC setup and one-time fees

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AudioCodes Customized setup and implementation of ARM.
Customized setup and implementation of ARM. Setup of ARM, including basic functionality and implementation<P>ARM-IMPL-CUST - Services / Implementation Services / ARM Implementation Services <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Customized setup and implementation of ARM.
ARM-IMPL-CUST
Contact Sales for Quotation
Customized setup and implementation of ARM. Setup of ARM, including basic functionality and implementation

ARM-IMPL-CUST - Services / Implementation Services / ARM Implementation Services

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AudioCodes Customized SBC configuration audit, including remote discovery session, data gathering, analysis, and detailed audit report. Please contact your AudioCodes sales representative for a quotation.
Customized SBC configuration audit, including remote discovery session, data gathering, analysis, and detailed audit report. Please contact your AudioCodes sales representative for a quotation. Customized SBC configuration audit, including remote discovery session, data gathering, analysis, and detailed audit report. Please contact your AudioCodes sales representative for a quotation.<P>PS-AUDIT-SBC-CUST - Services / Professional Services / Assessment and Audit Services <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Customized SBC configuration audit, including remote discovery session, data gathering, analysis, and detailed audit report. Please contact your AudioCodes sales representative for a quotation.
PS-AUDIT-SBC-CUST
Contact Sales for Quotation
Customized SBC configuration audit, including remote discovery session, data gathering, analysis, and detailed audit report. Please contact your AudioCodes sales representative for a quotation. Customized SBC configuration audit, including remote discovery session, data gathering, analysis, and detailed audit report. Please contact your AudioCodes sales representative for a quotation.

PS-AUDIT-SBC-CUST - Services / Professional Services / Assessment and Audit Services

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AudioCodes Customized interoperability qualification of AudioCodes equipment with customer environment. Contact AudioCodes for quotation.
Customized interoperability qualification of AudioCodes equipment with customer environment. Contact AudioCodes for quotation. Customized interoperability qualification of AudioCodes equipment with various interfaces (e.g., SIP Trunk and IP-PBX). <P>PS-INTEROP-CUST - Services / Professional Services / Interoperability Testing <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Customized interoperability qualification of AudioCodes equipment with customer environment. Contact AudioCodes for quotation.
PS-INTEROP-CUST
Contact Sales for Quotation
Customized interoperability qualification of AudioCodes equipment with customer environment. Contact AudioCodes for quotation. Customized interoperability qualification of AudioCodes equipment with various interfaces (e.g., SIP Trunk and IP-PBX).

PS-INTEROP-CUST - Services / Professional Services / Interoperability Testing

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AudioCodes Customized Implementation for AudioCodes Product
Customized Implementation for AudioCodes Product Set-up and configuration of AudioCodes product according to specified SOW.<P>PS-IMPL-CUST - Services / Implementation Services / General Implementation Services <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Customized Implementation for AudioCodes Product
PS-IMPL-CUST
Contact Sales for Quotation
Customized Implementation for AudioCodes Product Set-up and configuration of AudioCodes product according to specified SOW.

PS-IMPL-CUST - Services / Implementation Services / General Implementation Services

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AudioCodes Customized Implementation for AudioCodes IP-Phones
Customized Implementation for AudioCodes IP-Phones Set-up and configuration of AudioCodes product according to specified SOW.<P>IPP-IMPL-CUST - Services / Implementation Services / General Implementation Services <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Customized Implementation for AudioCodes IP-Phones
IPP-IMPL-CUST
Contact Sales for Quotation
Customized Implementation for AudioCodes IP-Phones Set-up and configuration of AudioCodes product according to specified SOW.

IPP-IMPL-CUST - Services / Implementation Services / General Implementation Services

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AudioCodes Customer Technical Support (ACTS 9X5), SW Support for quantities above 2000 IP Phones
AudioCodes Customer Technical Support (ACTS 9X5), SW Support for quantities above 2000 IP Phones Annually renewable fee for IPP. Including remote technical support (Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Updates and Upgrades for Windows Operating Systems (e.g., on SBA or other appliances) or other third-party software are not included. Note that the program does not include HW repairs or replacement services (except for units under their original purchase warranty).<P>ACTS9X5-IPP-CUST/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS) <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Customer Technical Support (ACTS 9X5), SW Support for quantities above 2000 IP Phones
ACTS9X5-IPP-CUST-YR
Contact Sales for Quotation
AudioCodes Customer Technical Support (ACTS 9X5), SW Support for quantities above 2000 IP Phones Annually renewable fee for IPP. Including remote technical support (Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Updates and Upgrades for Windows Operating Systems (e.g., on SBA or other appliances) or other third-party software are not included. Note that the program does not include HW repairs or replacement services (except for units under their original purchase warranty).

ACTS9X5-IPP-CUST/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

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AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 500-1000 IP-Phones for the UC4XX series
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 500-1000 IP-Phones for the UC4XX series Annually renewable fee for 500-1000 IP-Phones. Including remote technical support (Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Also including hardware return & repair service<P>ACTS9X5-IPP_PK-A/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS) <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 500-1000 IP-Phones for the UC4XX series
ACTS9X5-IPP_PK-A-YR
ETA TBC
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 500-1000 IP-Phones for the UC4XX series Annually renewable fee for 500-1000 IP-Phones. Including remote technical support (Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Also including hardware return & repair service

ACTS9X5-IPP_PK-A/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

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AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 1501-2000 IP-Phones for the UC4XX series
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 1501-2000 IP-Phones for the UC4XX series Annually renewable fee for 1501-2000 IP-Phones. Including remote technical support (Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Also including hardware return & repair service<P>ACTS9X5-IPP_PK-C/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS) <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 1501-2000 IP-Phones for the UC4XX series
ACTS9X5-IPP_PK-C-YR
ETA TBC
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 1501-2000 IP-Phones for the UC4XX series Annually renewable fee for 1501-2000 IP-Phones. Including remote technical support (Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Also including hardware return & repair service

ACTS9X5-IPP_PK-C/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

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AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 1001-1500 IP-Phones for the UC4XX series
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 1001-1500 IP-Phones for the UC4XX series Annually renewable fee for 1001-1500 IP-Phones. Including remote technical support (Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Also including hardware return & repair service<P>ACTS9X5-IPP_PK-B/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS) <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 1001-1500 IP-Phones for the UC4XX series
ACTS9X5-IPP_PK-B-YR
ETA TBC
AudioCodes Customer Technical Support (ACTS 9X5) package with volume pricing for 1001-1500 IP-Phones for the UC4XX series Annually renewable fee for 1001-1500 IP-Phones. Including remote technical support (Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Also including hardware return & repair service

ACTS9X5-IPP_PK-B/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

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