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AudioCodes

AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centres, and hosted business services, whether in the cloud or on premises.
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ACTS24X7-IPP-CUST-YR
Contact Sales for Quotation
AudioCodes Customer Technical Support (ACTS 24x7), SW Support for quantities above 2000 IP Phones Annually renewable fee for IPP. Including remote technical support (24x7 for critical/urgent priority problems. For all other issues, Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Note that the program does not include HW repairs or replacement services (except for units under their original purchase warranty).

ACTS24X7-IPP-CUST/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

ACTS24X7-IPP_PK-A-YR
ETA TBC
AudioCodes Customer Technical Support (ACTS 24X7) package with volume pricing for 500-1000 IP-Phones for the UC4XX series Annually renewable fee for 500-1000 IP-Phones. Including remote technical support (24x7 for critical/urgent priority problems. For all other issues, Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Also including hardware return & repair service

ACTS24X7-IPP_PK-A/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

ACTS24X7-IPP_PK-C-YR
ETA TBC
AudioCodes Customer Technical Support (ACTS 24X7) package with volume pricing for 1501-2000 IP-Phones for the UC4XX series Annually renewable fee for 1501-2000 IP-Phones. Including remote technical support (24x7 for critical/urgent priority problems. For all other issues, Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases. Also including hardware return & repair service

ACTS24X7-IPP_PK-C/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

ACTS24X7-IPP_PK-B-YR
ETA TBC
AudioCodes Customer Technical Support (ACTS 24X7) package with volume pricing for 1001-1500 IP-Phones for the UC4XX series Annually renewable fee for 1001-1500 IP-Phones. Including remote technical support (24x7 for critical/urgent priority problems. For all other issues, Monday-Friday, 9am-5pm, Customer local time, software patches, patch releases and major version releases. Also including hardware return & repair service

ACTS24X7-IPP_PK-B/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

SMTP-IMPL-CUST
Contact Sales for Quotation
Custom remote Implementation Service for SmartTAP Remote customized implementation service by AudioCodes FAE.

SMTP-IMPL-CUST - Services / Implementation Services / SmartTAP Implementation Services

M1KB-CRMX-C
ETA TBC
Control module spare part Mediant 1000B control module with three GE LAN ports.

M1KB-CRMX-C - Hybrid SBC and Media Gateway / Mediant 1000B / Mediant 1000B FRU / Upgrade Modules

TR-CSFB-BSC-C
ETA TBC
AudioCodes Comprehensive solutions for SfB: Essentials & Configuration Training - Class AudioCodes Technical Training – Reserved course - AudioCodes Comprehensive Solutions in Microsoft Skype for Business Environment: Essentials & Configuration: Hands-on technical instruction covering installation, configuration, maintenance, troubleshooting and administration of AudioCodes equipment in a Skype for Business environment (SBC, GW, CloudBond, CCE, IP Phone). - Delivery method: Classroom Instructor Led / Online Instructor Led. - Duration: 4 days. - Price for: Private course for up to 10 students. - Certificate: ACA.

TR-CSFB-BSC-C - Services / Technical Training / Published Courses

TR-CSFB-BSC-S
ETA TBC
AudioCodes Comprehensive for solutions SfB: Essentials & Configuration Training - Student AudioCodes Technical Training – Student - AudioCodes Comprehensive Solutions in Microsoft Skype for Business Environment: Essentials & Configuration: Hands-on technical instruction covering installation, configuration, maintenance, troubleshooting and administration of AudioCodes equipment in a Skype for Business environment (SBC, GW, CloudBond, CCE, IP Phone). - Delivery method: Classroom Instructor Led / Online Instructor Led. - Duration: 4 days. - Price for: One seat in public course. - Certification: ACA.

TR-CSFB-BSC-S - Services / Technical Training / Published Courses

CB-OPCH-ONST-IMPL
ETA TBC
AudioCodes CloudBond365 On-Prem Configuration Hybrid OPCH (without Pool users). Onsite Implementation of PSTN Product to Skype for Business Online (see Notes in AudioCodes Pricebook). Planning & design service to be ordered separately. On-site set-up and basic configuration of AudioCodes CloudBond 365 OPCH (not including CloudBond 365 users) and SBC for connecting to PSTN, including set-up, configuration and Integration of Microsoft Skype for Business & PSTN, connected to AudioCodes CloudBond 365 OPCH and existing customer infrastructure (for services scope, see Notes in AudioCodes Pricebook and/or the Service SOW)

CB-OPCH-ONST-IMPL - Services / Implementation Services / AudioCodes CloudBond 365 On-Premises Configuration Hybrid (OPCH) Implementation Services

CB-OPCH-REMT-IMPL
ETA TBC
AudioCodes CloudBond365 On-Prem Configuration Hybrid OPCH (without Pool users). Remote Implementation of PSTN Product to Skype for Business Online (see Notes in AudioCodes Pricebook). Planning & Design service to be ordered separately. Remote set-up and basic configuration of AudioCodes CloudBond 365 OPCH (not including CloudBond 365 users) and SBC for connecting to PSTN, including set-up, configuration and Integration of Microsoft Skype for Business & PSTN, connected to AudioCodes CloudBond 365 OPCH and existing customer infrastructure (for services scope, see Notes in AudioCodes Pricebook and/or the Service SOW)

CB-OPCH-REMT-IMPL - Services / Implementation Services / AudioCodes CloudBond 365 On-Premises Configuration Hybrid (OPCH) Implementation Services

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