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Technical Support/RMA
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AudioCodes
AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centres, and hosted business services, whether in the cloud or on premises.
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AudioCodes Base package for ASR
Base package for ASR Base package for ASR<P>VOCA/ASR/BASE - Voice.AI / Voca / VocaASR Base Package <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Base package for ASR
VOCA-ASR-BASE
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Base package for ASR Base package for ASR

VOCA/ASR/BASE - Voice.AI / Voca / VocaASR Base Package

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AudioCodes ARM software introduction package
ARM software introduction package ARM software introduction package with full functionality. Up to 100 concurrent sessions; 500 end-users and 100 routing rules.<P>ARM/INTRO - One Voice Operations Center (OVOC) / AudioCodes Routing Manager (ARM) / ARM Intro <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes ARM software introduction package
ARM-INTRO
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ARM software introduction package ARM software introduction package with full functionality. Up to 100 concurrent sessions; 500 end-users and 100 routing rules.

ARM/INTRO - One Voice Operations Center (OVOC) / AudioCodes Routing Manager (ARM) / ARM Intro

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AudioCodes ARM lite software package with basic functionality for 500 concurrent sessions
ARM lite software package with basic functionality for 500 concurrent sessions ARM lite software package with basic functionality. Up to 500 concurrent sessions; 5000 end-users and 200 routing rules.<P>ARM/LITE/500 - One Voice Operations Center (OVOC) / AudioCodes Routing Manager (ARM) / ARM Lite <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes ARM lite software package with basic functionality for 500 concurrent sessions
ARM-LITE-500
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ARM lite software package with basic functionality for 500 concurrent sessions ARM lite software package with basic functionality. Up to 500 concurrent sessions; 5000 end-users and 200 routing rules.

ARM/LITE/500 - One Voice Operations Center (OVOC) / AudioCodes Routing Manager (ARM) / ARM Lite

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AudioCodes ARM lite software package with basic functionality for 250 concurrent sessions
ARM lite software package with basic functionality for 250 concurrent sessions ARM lite software package with basic functionality. Up to 250 concurrent sessions; 5000 end-users and 200 routing rules.<P>ARM/LITE/250 - One Voice Operations Center (OVOC) / AudioCodes Routing Manager (ARM) / ARM Lite <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes ARM lite software package with basic functionality for 250 concurrent sessions
ARM-LITE-250
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ARM lite software package with basic functionality for 250 concurrent sessions ARM lite software package with basic functionality. Up to 250 concurrent sessions; 5000 end-users and 200 routing rules.

ARM/LITE/250 - One Voice Operations Center (OVOC) / AudioCodes Routing Manager (ARM) / ARM Lite

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AudioCodes ARM lite software package with basic functionality for 1,000 concurrent sessions
ARM lite software package with basic functionality for 1,000 concurrent sessions ARM lite software package with basic functionality. Up to 1000 concurrent sessions; 5000 end-users and 200 routing rules.<P>ARM/LITE/1000 - One Voice Operations Center (OVOC) / AudioCodes Routing Manager (ARM) / ARM Lite <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes ARM lite software package with basic functionality for 1,000 concurrent sessions
ARM-LITE-1000
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ARM lite software package with basic functionality for 1,000 concurrent sessions ARM lite software package with basic functionality. Up to 1000 concurrent sessions; 5000 end-users and 200 routing rules.

ARM/LITE/1000 - One Voice Operations Center (OVOC) / AudioCodes Routing Manager (ARM) / ARM Lite

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AudioCodes Annual Onsite Breakdown Fix
Annual Onsite Breakdown Fix Annual on-site Breakdown Fix; Technician dispatch for AudioCodes products<P>ONST-BREAK-FIX/YR - Services / Annual Support and Maintenance Programs / Onsite Services <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Annual Onsite Breakdown Fix
ONST-BREAK-FIX-YR
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Annual Onsite Breakdown Fix Annual on-site Breakdown Fix; Technician dispatch for AudioCodes products

ONST-BREAK-FIX/YR - Services / Annual Support and Maintenance Programs / Onsite Services

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AudioCodes Annual fee for WebRTC SDK support for WebRTC SDK, based on SDK product key. Including remote technical support (Monday-Friday, 9am-5pm)
Annual fee for WebRTC SDK support for WebRTC SDK, based on SDK product key. Including remote technical support (Monday-Friday, 9am-5pm) Annually renewable fee for WebRTC SDK. Including remote technical support (9x5 for any priority of problems, Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases.<P>ACTS9X5-WRTC-SDK/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS) <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Annual fee for WebRTC SDK support for WebRTC SDK, based on SDK product key. Including remote technical support (Monday-Friday, 9am-5pm)
ACTS9X5-WRTC-SDK-YR
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Annual fee for WebRTC SDK support for WebRTC SDK, based on SDK product key. Including remote technical support (Monday-Friday, 9am-5pm) Annually renewable fee for WebRTC SDK. Including remote technical support (9x5 for any priority of problems, Monday-Friday, 9am-5pm, Customer local time), software patches, patch releases and major version releases.

ACTS9X5-WRTC-SDK/YR - Services / Annual Support and Maintenance Programs / AudioCodes Customer Technical Support (ACTS)

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AudioCodes Analog voice module with 4 FXS interfaces
Analog voice module with 4 FXS interfaces Analog voice module for Mediant 1000B with 4 FXS interfaces.<P>M1KB-VM-4FXS-O - Hybrid SBC and Media Gateway / Mediant 1000B / Mediant 1000B FRU / Upgrade Modules <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Analog voice module with 4 FXS interfaces
M1KB-VM-4FXS-O
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Analog voice module with 4 FXS interfaces Analog voice module for Mediant 1000B with 4 FXS interfaces.

M1KB-VM-4FXS-O - Hybrid SBC and Media Gateway / Mediant 1000B / Mediant 1000B FRU / Upgrade Modules

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AudioCodes Analog voice module with 4 FXO loop start/ground start interfaces
Analog voice module with 4 FXO loop start/ground start interfaces Analog voice module for Mediant 1000B with 4 loop start/ground start FXO interfaces. Note: for indoor FXO Product.<P>M1KB-VM-4FXO-LS/GS - Hybrid SBC and Media Gateway / Mediant 1000B / Mediant 1000B FRU / Upgrade Modules <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Analog voice module with 4 FXO loop start/ground start interfaces
M1KB-VM-4FXO-LS-GS
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Analog voice module with 4 FXO loop start/ground start interfaces Analog voice module for Mediant 1000B with 4 loop start/ground start FXO interfaces. Note: for indoor FXO Product.

M1KB-VM-4FXO-LS/GS - Hybrid SBC and Media Gateway / Mediant 1000B / Mediant 1000B FRU / Upgrade Modules

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AudioCodes Analog voice module with 4 FXO interfaces
Analog voice module with 4 FXO interfaces Analog voice module for Mediant 1000B with 4 FXO interfaces.<P>M1KB-VM-4FXO - Hybrid SBC and Media Gateway / Mediant 1000B / Mediant 1000B FRU / Upgrade Modules <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Analog voice module with 4 FXO interfaces
M1KB-VM-4FXO
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Analog voice module with 4 FXO interfaces Analog voice module for Mediant 1000B with 4 FXO interfaces.

M1KB-VM-4FXO - Hybrid SBC and Media Gateway / Mediant 1000B / Mediant 1000B FRU / Upgrade Modules

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AudioCodes An HA-pair of Mediant 4000B Session Border Controllers (SBC)
An HA-pair of Mediant 4000B Session Border Controllers (SBC) A pair of Mediant 4000B devices. Each with Mediant 4000B chassis with dual AC power supplies, an AMC CPU module with 8 GE interfaces and 2 DSPs. Provided with 0 SBC and transcoding sessions.<P>M4KB/BASE/R/AC - SBC / Mediant 4000B / Mediant 4000B SBC Base Packages <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes An HA-pair of Mediant 4000B Session Border Controllers (SBC)
M4KB-BASE-R-AC
Contact Sales for Quotation
An HA-pair of Mediant 4000B Session Border Controllers (SBC) A pair of Mediant 4000B devices. Each with Mediant 4000B chassis with dual AC power supplies, an AMC CPU module with 8 GE interfaces and 2 DSPs. Provided with 0 SBC and transcoding sessions.

M4KB/BASE/R/AC - SBC / Mediant 4000B / Mediant 4000B SBC Base Packages

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AudioCodes An HA-pair of Mediant 2600B SBCs with a single Survivable Branch Appliance (SBA) for Microsoft Skype for Business
An HA-pair of Mediant 2600B SBCs with a single Survivable Branch Appliance (SBA) for Microsoft Skype for Business Includes two Mediant 2600 chassises. Each with dual AC power supplies, a single CPU AMC module with 2 DSPs and 8 1000Base-T GE copper interfaces. One of the Mediant 2600 devices arrives with OSN4B and 120 GB SSD (redundant SBC has no-SBA i.e. no-OSN on-board). Arrives with 0 SBC sessions. Supports up to 1000 Skype for Business users. Preloaded with AudioCodes' Communications-Enabled Business Processes (CEBP) applications, <P>M26B-05/B/SBAEO/R/AC - SBC / Mediant 2600 / Mediant 2600B SBA Packages <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes An HA-pair of Mediant 2600B SBCs with a single Survivable Branch Appliance (SBA) for Microsoft Skype for Business
M26B-05-B-SBAEO-R-AC
Contact Sales for Quotation
An HA-pair of Mediant 2600B SBCs with a single Survivable Branch Appliance (SBA) for Microsoft Skype for Business Includes two Mediant 2600 chassises. Each with dual AC power supplies, a single CPU AMC module with 2 DSPs and 8 1000Base-T GE copper interfaces. One of the Mediant 2600 devices arrives with OSN4B and 120 GB SSD (redundant SBC has no-SBA i.e. no-OSN on-board). Arrives with 0 SBC sessions. Supports up to 1000 Skype for Business users. Preloaded with AudioCodes' Communications-Enabled Business Processes (CEBP) applications,

M26B-05/B/SBAEO/R/AC - SBC / Mediant 2600 / Mediant 2600B SBA Packages

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