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Technical Support/RMA
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AudioCodes

AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centres, and hosted business services, whether in the cloud or on premises.
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AudioCodes An HA-pair of Mediant 2600 Session Border Controllers
An HA-pair of Mediant 2600 Session Border Controllers Includes two Mediant 2600 chassises. Each with dual AC power supplies, a single CPU AMC module with 2 DSPs and 8 1000Base-T GE copper interfaces. Arrives with 0 SBC sessions.<P>M26-12/B/R/AC - SBC / Mediant 2600 / Mediant 2600 SBC Base Packages <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes An HA-pair of Mediant 2600 Session Border Controllers
M26-12-B-R-AC
ETA TBC
An HA-pair of Mediant 2600 Session Border Controllers Includes two Mediant 2600 chassises. Each with dual AC power supplies, a single CPU AMC module with 2 DSPs and 8 1000Base-T GE copper interfaces. Arrives with 0 SBC sessions.

M26-12/B/R/AC - SBC / Mediant 2600 / Mediant 2600 SBC Base Packages

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AudioCodes AMR WB for an HA-pair
AMR WB for an HA-pair <P>SW/AMR-WB/1/R - SBC / General SBC Licenses / Vocoders licenses <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes AMR WB for an HA-pair
SW-AMR-WB-1-R
ETA TBC
AMR WB for an HA-pair

SW/AMR-WB/1/R - SBC / General SBC Licenses / Vocoders licenses

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AudioCodes AMR WB
AMR WB <P>SW/AMR-WB/1 - SBC / General SBC Licenses / Vocoders licenses <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes AMR WB
SW-AMR-WB-1
ETA TBC
AMR WB

SW/AMR-WB/1 - SBC / General SBC Licenses / Vocoders licenses

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AudioCodes AMR NB for an HA-pair
AMR NB for an HA-pair <P>SW/AMR-NB/1/R - SBC / General SBC Licenses / Vocoders licenses <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes AMR NB for an HA-pair
SW-AMR-NB-1-R
ETA TBC
AMR NB for an HA-pair

SW/AMR-NB/1/R - SBC / General SBC Licenses / Vocoders licenses

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AudioCodes AMR NB
AMR NB <P>SW/AMR-NB/1 - SBC / General SBC Licenses / Vocoders licenses <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes AMR NB
SW-AMR-NB-1
ETA TBC
AMR NB

SW/AMR-NB/1 - SBC / General SBC Licenses / Vocoders licenses

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AudioCodes Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 5000 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM.
Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 5000 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM. Implementation service for ARM with up to 5000 sessions and 5 SBC devices (up to 50 hours). Add-on to basic ARM Implementation service.<P>ARM-A-5K-IMPL-50 - Services / Implementation Services / ARM Implementation Services <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 5000 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM.
ARM-A-5K-IMPL-50
ETA TBC
Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 5000 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM. Implementation service for ARM with up to 5000 sessions and 5 SBC devices (up to 50 hours). Add-on to basic ARM Implementation service.

ARM-A-5K-IMPL-50 - Services / Implementation Services / ARM Implementation Services

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AudioCodes Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 500 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM.
Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 500 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM. Implementation service for ARM with up to 500 sessions and 5 SBC devices (up to 15 hours). Add-on to basic ARM Implementation service.<P>ARM-A-500-IMPL-15 - Services / Implementation Services / ARM Implementation Services <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 500 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM.
ARM-A-500-IMPL-15
ETA TBC
Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 500 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM. Implementation service for ARM with up to 500 sessions and 5 SBC devices (up to 15 hours). Add-on to basic ARM Implementation service.

ARM-A-500-IMPL-15 - Services / Implementation Services / ARM Implementation Services

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AudioCodes Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 250 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM.
Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 250 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM. Implementation service for ARM with up to 250 sessions and 5 SBC devices (up to 10 hours). Add-on to basic ARM Implementation service.<P>ARM-A-250-IMPL-10 - Services / Implementation Services / ARM Implementation Services <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 250 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM.
ARM-A-250-IMPL-10
ETA TBC
Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 250 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM. Implementation service for ARM with up to 250 sessions and 5 SBC devices (up to 10 hours). Add-on to basic ARM Implementation service.

ARM-A-250-IMPL-10 - Services / Implementation Services / ARM Implementation Services

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AudioCodes Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 1000 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM.
Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 1000 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM. Implementation service for ARM with up to 1000 sessions and 5 SBC devices (up to 30 hours). Add-on to basic ARM Implementation service.<P>ARM-A-1K-IMPL-30 - Services / Implementation Services / ARM Implementation Services <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 1000 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM.
ARM-A-1K-IMPL-30
ETA TBC
Advanced, remote implementation of ARM routing for SBC devices; for supporting up to 1000 sessions and 5 SBC devices. For new ARM implementations, ARM-NEW-xx-IMPL or ARM-EXIST-xx-IMPL must purchased as well, for basic setup of ARM. Implementation service for ARM with up to 1000 sessions and 5 SBC devices (up to 30 hours). Add-on to basic ARM Implementation service.

ARM-A-1K-IMPL-30 - Services / Implementation Services / ARM Implementation Services

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AudioCodes Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package, customized volume pricing for more than 2000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU.
Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package, customized volume pricing for more than 2000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU. AHR package, customized fee for more than 2000 IP-Phones. Annually renewable fee, can be purchased only as add-on to AudioCodes Customer Technical Support bundles. Replacement part will be typically shipped out to Customer by end of next business day. Customer shall return the faulty part within 30 days to AudioCodes, or else, shall be invoiced for the full purchase price of the part. The setup period of AHR service per site may take up to 30 days.<P>AHR-IPP-CUST/YR - Services / Annual Support and Maintenance Programs / Advance Hardware Replacement (AHR) <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
AudioCodes Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package, customized volume pricing for more than 2000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU.
AHR-IPP-CUST-YR
Contact Sales for Quotation
Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package, customized volume pricing for more than 2000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU. AHR package, customized fee for more than 2000 IP-Phones. Annually renewable fee, can be purchased only as add-on to AudioCodes Customer Technical Support bundles. Replacement part will be typically shipped out to Customer by end of next business day. Customer shall return the faulty part within 30 days to AudioCodes, or else, shall be invoiced for the full purchase price of the part. The setup period of AHR service per site may take up to 30 days.

AHR-IPP-CUST/YR - Services / Annual Support and Maintenance Programs / Advance Hardware Replacement (AHR)

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AudioCodes Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package with volume pricing for 500-1000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU.
Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package with volume pricing for 500-1000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU. AHR package fee for 500-1000 IP-Phones. Annually renewable fee, can be purchased only as add-on to AudioCodes Customer Technical Support bundles. Replacement part will be typically shipped out to Customer by end of next business day. Customer shall return the faulty part within 30 days to AudioCodes, or else, shall be invoiced for the full purchase price of the part. The setup period of AHR service per site may take up to 30 days.<P>AHR-IPP_PK-A/YR - Services / Annual Support and Maintenance Programs / Advance Hardware Replacement (AHR) <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package with volume pricing for 500-1000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU.
AHR-IPP_PK-A-YR
ETA TBC
Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package with volume pricing for 500-1000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU. AHR package fee for 500-1000 IP-Phones. Annually renewable fee, can be purchased only as add-on to AudioCodes Customer Technical Support bundles. Replacement part will be typically shipped out to Customer by end of next business day. Customer shall return the faulty part within 30 days to AudioCodes, or else, shall be invoiced for the full purchase price of the part. The setup period of AHR service per site may take up to 30 days.

AHR-IPP_PK-A/YR - Services / Annual Support and Maintenance Programs / Advance Hardware Replacement (AHR)

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AudioCodes Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package with volume pricing for 1501-2000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU.
Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package with volume pricing for 1501-2000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU. AHR package fee for 1501-2000 IP-Phones. Annually renewable fee, can be purchased only as add-on to AudioCodes Customer Technical Support bundles. Replacement part will be typically shipped out to Customer by end of next business day. Customer shall return the faulty part within 30 days to AudioCodes, or else, shall be invoiced for the full purchase price of the part. The setup period of AHR service per site may take up to 30 days.<P>AHR-IPP_PK-C/YR - Services / Annual Support and Maintenance Programs / Advance Hardware Replacement (AHR) <span class="stock-tbc">ETA TBC</span> Request More Information
AudioCodes Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package with volume pricing for 1501-2000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU.
AHR-IPP_PK-C-YR
ETA TBC
Advance Hardware Replacement Service (AHR) add-on to AudioCodes annual support and maintenance programs package with volume pricing for 1501-2000 IP-Phones for the 4XX series. Only applicable for locations in USA and EU. AHR package fee for 1501-2000 IP-Phones. Annually renewable fee, can be purchased only as add-on to AudioCodes Customer Technical Support bundles. Replacement part will be typically shipped out to Customer by end of next business day. Customer shall return the faulty part within 30 days to AudioCodes, or else, shall be invoiced for the full purchase price of the part. The setup period of AHR service per site may take up to 30 days.

AHR-IPP_PK-C/YR - Services / Annual Support and Maintenance Programs / Advance Hardware Replacement (AHR)

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