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AudioCodes

AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centres, and hosted business services, whether in the cloud or on premises.
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SW-SMTP-REC-VID-FO
ETA TBC
SmartTAP video call failover recording license for 1 session 1 Fail Over video and audio recording license. This is for ACTIVE - PASSIVE Recording. Redundant SmartTAP licenses are NOT RECORDING until the redundant system is turned on. Order will include video Recording and Target licenses for desired number of concurrent video and audio recorded conversations.

SW/SMTP/REC/VID/FO - Recording / SmartTAP / Software Components

SW-SMTP-VID-BASEPACK
ETA TBC
SmartTAP video base package Includes SmartTAP Video Software. Requires Video Recording licenses (minimum 5)

SW/SMTP/VID/BASEPACK - Recording / SmartTAP / Software Components

TR-SMARTTAP-ONL-S
ETA TBC
AUDIOCODES SMARTTAP TRAINING - ONLINE/STUDENT AUDIOCODES TECHNICAL TRAINING - STUDENT. Online Instructure Led - AudioCodes SmartTAP Installation & Support. Reserved Seat, price is PER SEAT of Remote Online Training.

TR-SMARTTAP-ONL-S - Services / Technical Training / Published Courses

SW-SMTP-BASEPACK
ETA TBC
SmartTAP software base starter package includes 8 quality monitoring and 2 live monitoring license Includes SmartTAP Core Software, Recording, Player, Database, Eight Agent Scoring Licenses and 2 Live Monitoring licenses. Requires Audio Recording licenses (minimum 8) to record calls.

SW/SMTP/BASEPACK - Recording / SmartTAP / Software Components

SMTP-REMT-IMPL-SM
ETA TBC
SmartTAP Remote Implementation Service for SfB/Lync Deployment - Small Remote Implementation Service for SmartTAP including Project Coordination, 1 SmartTAP Server, up to 2 Front End Servers, up to 2 Edge Servers, and up to 2 hours of Knowledge Transfer.

SMTP-REMT-IMPL-SM - Services / Implementation Services / SmartTAP Implementation Services

SW-SMTP-LM
ETA TBC
SmartTAP live monitoring license for 1 session 1 license for concurrent Live Monitoring ability. Shared license that allows a user to listen live to a conversation being recorded. Recommend 1 license per 10 agents monitored (2 licenses included with base system by default.)

SW/SMTP/LM - Recording / SmartTAP / Software Components

SW-SMTP-USER-IM-R
ETA TBC
SmartTAP IM redundant recording license for 1 user SMARTTAP REDUNDANT IM LICENSE. This is for Active/Active IM recording. Redundant SMARTTAP IM Licenses are recording at all times.

SW/SMTP/USER/IM/R - Recording / SmartTAP / Software Components

SW-SMTP-USER-IM
ETA TBC
SmartTAP IM recording license for 1 user SMARTTAP IM LICENSE PER USER to record Skype for Business Instant Messaging. One license per user is required unless the SMARTTAP TARGETED USER LICENSE is used.

SW/SMTP/USER/IM - Recording / SmartTAP / Software Components

SW-SMTP-USER-IM-FO
ETA TBC
SmartTAP IM failover recording license for 1 user SMARTTAP FAILOVER IM LICENSE. This is for Active/Passive IM recording. Redundant SMARTTAP IM Licenses are not recording until the redundant system is turned on.

SW/SMTP/USER/IM/FO - Recording / SmartTAP / Software Components

SW-SMTP-REC-CS-R
ETA TBC
SmartTAP content session redundant recording license for 1 session 1 Redundant content sharing recording license. This is for ACTIVE - ACTIVE HA Recording where the Redundant licenses are recording and load sharing all of the time. The order will include CONTENT SHARING RECORDER licenses for the desired number of concurrent content sharing recordings.

SW/SMTP/REC/CS/R - Recording / SmartTAP / Software Components

SW-SMTP-REC-CS
ETA TBC
SmartTAP content session recording license for 1 session 1 content sharing recording license is required for each concurrent sharing session. The license is an add-on license to voice, video, or IM. It doesn't contain targeted user license and can't be purchased by itself. For the specifics on the content sharing types, contact the SmartTAP sales team.

SW/SMTP/REC/CS - Recording / SmartTAP / Software Components

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