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AudioCodes

AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centres, and hosted business services, whether in the cloud or on premises.
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PS-REMT-MON-CUST-YR
Contact Sales for Quotation
Remote Monitoring Service - Customized (annual) Remote Monitoring Service - Customized (annual)

PS-REMT-MON-CUST/YR - Services / Professional Services / Remote Monitoring

PS-REMT-MON-INTG
Contact Sales for Quotation
Remote Monitoring Integration (one-time) One-time Integration and setup required for Remote Monitoring of AudioCodes products, including secure connection to service, notification and escalation process, and incident management.

PS-REMT-MON-INTG - Services / Professional Services / Remote Monitoring

OVOC-IPP-REMT-IMPL
ETA TBC
Remote IPP implementation service (up to 10 hours). Remote IPP implementation including review of related network architecture, phone template features and parameters, and knowledge transfer for deployment.

OVOC-IPP-REMT-IMPL - Services / Implementation Services / IPP Implementation Services

SMTP-SML-REMT-IMPL
ETA TBC
Remote implementation, small deployment and end-user administration training up to 1 hour. Requires PS-SMTP-PLAN-5 Planning and Design only when over 25 channels. Bundle includes remote implementation support and up to one-hour end-user admin training. Project pricing is set based on the assumption of site readiness of prerequisites being met by customer or partner, which includes all tapping and cabling complete, the hardware is on-site, etc. To determine which remote implementation is required use ordering wizard or contact the SmartTAP sales team.

SMTP-SML-REMT-IMPL - Services / Implementation Services / SmartTAP Implementation Services

SMTP-MED-REMT-IMPL
ETA TBC
Remote implementation, medium deployment and end-user administration training up to 1 hour. Requires PS-SMTP-PLAN-5 Planning and Design. Bundle includes remote implementation support and up to one-hour end-user admin training. Project pricing is set based on the assumption of site readiness of prerequisites being met by customer or partner, which includes all tapping and cabling complete, the hardware is on-site, etc. To determine which remote implementation is required use ordering wizard or contact the SmartTAP sales team.

SMTP-MED-REMT-IMPL - Services / Implementation Services / SmartTAP Implementation Services

SMTP-LRG-REMT-IMPL
ETA TBC
Remote implementation, large deployment and end-user administration training up to 1 hour. Requires PS-SMTP-PLAN-10 Planning and Design. Bundle includes remote implementation support and up to one-hour end-user admin training. Project pricing is set based on the assumption of site readiness of prerequisites being met by customer or partner, which includes all tapping and cabling complete, the hardware is on-site, etc. To determine which remote implementation is required use ordering wizard or contact the SmartTAP sales team.

SMTP-LRG-REMT-IMPL - Services / Implementation Services / SmartTAP Implementation Services

SMTP-DST-REMT-IMPL
ETA TBC
Remote implementation, distributed deployment and end-user administration training up to 1 hour. Requires PS-SMTP-PLAN-10 Planning and Design. Bundle includes remote implementation support and up to one-hour end-user admin training. Project pricing is set based on the assumption of site readiness of prerequisites being met by customer or partner, which includes all tapping and cabling complete, the hardware is on-site, etc. To determine which remote implementation is required use ordering wizard or contact the SmartTAP sales team.

SMTP-DST-REMT-IMPL - Services / Implementation Services / SmartTAP Implementation Services

UMP-REMT-IMPL
ETA TBC
Remote Implementation Service; Remote configuration, set-up and troubleshooting of AudioCodes product. Remote Implementation Service; Remote configuration, set-up and troubleshooting of AudioCodes product. Assumes server and virtual machine is pre-installed with Windows Server Licensing, SQL standard database, and configured with IP addresses for remote Product.

UMP-REMT-IMPL - Services / Implementation Services / User Management Pack 365 Implementation Services

SW-APP-V-REMT-IMPL
ETA TBC
Remote Implementation Service for Voice Mail Server Software Application for AudioCodes CloudBond 365 Remote Implementation Service for Voice Mail Server Software Application (SW/CB/VM/ADD10). Service includes setup of Voice Mail Server and internal loop test (to validate implementation) and does not include configuration changes to existing gateway routing rules or integration or testing with other servers and PSTN, for which Configuration and Change Management hours may be purchased.

SW/APP-V-REMT-IMPL - Services / Implementation Services / SW/APP Implementation Services

PS-SMARTTAP
ETA TBC
Remote implementation service for SmartTAP, up to 10 hours Remote implementation service by AudioCodes FAE, Including 10 hours to review topology, configuration, dial plans, share best practices and methodologies, and provide implementation service and configuration.

PS-SMARTTAP - Services / Implementation Services / SmartTAP Implementation Services

SW-APP-F-REMT-IMPL
ETA TBC
Remote Implementation Service for Fax Server Software Application (SW/APP/FAX/SRV). Remote Implementation Service for Fax Server Software Application (SW/APP/FAX/SRV). Service does not include configuration changes to existing gateway's routing rules, for which you should refer to Configuration and Change Management section.

SW/APP-F-REMT-IMPL - Services / Implementation Services / SW/APP Implementation Services

SW-APP-A-REMT-IMPL
ETA TBC
Remote Implementation Service for Auto-Attendant Server Software Application (SW/APP/AA/SRV). Remote Implementation Service for Auto-Attendant Server Software Application (SW/APP/AA/SRV). Service includes setup of Auto-Attendant Server and internal loop test (to validate implementation) and does not include configuration changes to existing gateway routing rules or integration or testing with other servers and PSTN, for which Configuration and Change Management hours may be purchased.

SW/APP-A-REMT-IMPL - Services / Implementation Services / SW/APP Implementation Services

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