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Technical Support/RMA
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Poly
Poly is the leader in video and voice solutions. Learn how our technology can help your organization unleash the power of team collaboration.
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Poly (Polycom) HDX 9000 Bracket hardware
HDX 9000 Bracket hardware. Includes bracket ears and screws to convert HDX 9000 series codec for rack mount <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) HDX 9000 Bracket hardware
2215-23275-001
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HDX 9000 Bracket hardware. Includes bracket ears and screws to convert HDX 9000 series codec for rack mount
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Poly (Polycom) HDX 7000/8000 upgrade kit. Hardware upgrade for HDX 7000 (rev A or rev B) and the HDX 8000 (rev A)
HDX 7000/8000 upgrade kit. Hardware upgrade for HDX 7000 (rev A or rev B) and the HDX 8000 (rev A). Requires installation by certified service partner. HDX must have software version 2.5.0.8 or later. <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) HDX 7000/8000 upgrade kit. Hardware upgrade for HDX 7000 (rev A or rev B) and the HDX 8000 (rev A)
2215-12917-002
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HDX 7000/8000 upgrade kit. Hardware upgrade for HDX 7000 (rev A or rev B) and the HDX 8000 (rev A). Requires installation by certified service partner. HDX must have software version 2.5.0.8 or later.
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Poly (Polycom) SoundStation SoundStation IP6000 / VTX 1000 - Extension microphone kit / Mics
Expansion (EX) microphone kit for SoundStation VTX 1000 and SoundStation IP6000. Includes two EX mics and two 7ft/2.3m cables. <br/><br/>&raquo <a href="http://www.videnda.ie/download/conference-phone-pocket-guide-qrg-enus.pdf">Download: Polycom SoundStation conference phone quick reference guide</a><br/><br/> <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) SoundStation SoundStation IP6000 / VTX 1000 - Extension microphone kit / Mics
2215-07155-001
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Expansion (EX) microphone kit for SoundStation VTX 1000 and SoundStation IP6000. Includes two EX mics and two 7ft/2.3m cables.

» Download: Polycom SoundStation conference phone quick reference guide

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Poly (Polycom) Studio BT remote control
Polycom Studio BT remote control, for use with the Polycom Studio only. Includes 2 AAA batteries. <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) Studio BT remote control
2201-52889-001
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Polycom Studio BT remote control, for use with the Polycom Studio only. Includes 2 AAA batteries.
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Poly (Polycom) CLink 2 Cable for RP Group & HDX microphone array. Walta to Walta (25 ft / 7.6m)
Polycom CLink 2 cable, Group Series and HDX microphone array cable. Walta to Walta, 25 ft. Supports connections between devices with CLink 2 ports. <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) CLink 2 Cable for RP Group & HDX microphone array. Walta to Walta (25 ft / 7.6m)
2457-23216-001
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Polycom CLink 2 cable, Group Series and HDX microphone array cable. Walta to Walta, 25 ft. Supports connections between devices with CLink 2 ports.
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Poly (Polycom) CLink 2 Cable for RP Group & HDX microphone array. Walta to Walta (15 ft / 4.6m)
Polycom CLink 2 cable, Group Series and HDX microphone array cable. Walta to Walta, 15 ft. Supports connections between devices with CLink 2 ports. <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) CLink 2 Cable for RP Group & HDX microphone array. Walta to Walta (15 ft / 4.6m)
2457-23215-001
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Polycom CLink 2 cable, Group Series and HDX microphone array cable. Walta to Walta, 15 ft. Supports connections between devices with CLink 2 ports.
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Poly (Polycom) Camera Cable for EagleEye HD/II/III cameras HDCI(M) to HDCI(M). 10M.
HDCI(M) to HDCI(M) 10m camera cable for EagleEye HD/II/III connection to Polycom HDX & RealPresence Group Series, 2nd HDX HDCI input requires external power supply (8200-23390-040). Limited support for EagleEye View camera (video & control, no audio). <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) Camera Cable for EagleEye HD/II/III cameras HDCI(M) to HDCI(M). 10M.
2457-23180-010
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HDCI(M) to HDCI(M) 10m camera cable for EagleEye HD/II/III connection to Polycom HDX & RealPresence Group Series, 2nd HDX HDCI input requires external power supply (8200-23390-040). Limited support for EagleEye View camera (video & control, no audio).
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Poly (Polycom) Camera Cable for EagleEye HD/II/III cameras HDCI(M) to HDCI(M). 3M.
HDCI(M) to HDCI(M) 3m camera cable for EagleEye HD/II/III connection to Polycom HDX & RealPresence Group Series, 2nd HDX HDCI input requires external power supply (8200-23390-040). Limited support for EagleEye View camera (video & control, no audio). Previously listed as 2457-09729-001 (457mm version). <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) Camera Cable for EagleEye HD/II/III cameras HDCI(M) to HDCI(M). 3M.
2457-23180-003
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HDCI(M) to HDCI(M) 3m camera cable for EagleEye HD/II/III connection to Polycom HDX & RealPresence Group Series, 2nd HDX HDCI input requires external power supply (8200-23390-040). Limited support for EagleEye View camera (video & control, no audio). Previously listed as 2457-09729-001 (457mm version).
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Poly (Polycom) Trio 8800 - replacement USB 2.0 cable (with latch)
Replacement USB 2.0 cable for Poly Trio 8800. 2m/6.6ft cable with right-angle right Micro-B/male with latch to Type A/male for using Poly Trio 8800 as USB speakerphone for VoIP calls via computer based applications. <span class="stock-tbc">ETA TBC</span> Request More Information
Poly (Polycom) Trio 8800 - replacement USB 2.0 cable (with latch)
2457-20202-003
ETA TBC
Replacement USB 2.0 cable for Poly Trio 8800. 2m/6.6ft cable with right-angle right Micro-B/male with latch to Type A/male for using Poly Trio 8800 as USB speakerphone for VoIP calls via computer based applications.
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Poly (Polycom) SoundStation to 3.5mm mobile device cable, 1.2m/4ft
Cable - 3.5mm mobile device cable 1.2m/4ft for use with SoundStation2s with LCD and 2W, SSIP 7000, SS Duo and VoiceStation 500. For devices with iPhone (R) style wiring and wiring used by many Samsung, Sony Mobile Communications and Nokia mobile devices <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) SoundStation to 3.5mm mobile device cable, 1.2m/4ft
2457-19047-001
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Cable - 3.5mm mobile device cable 1.2m/4ft for use with SoundStation2s with LCD and 2W, SSIP 7000, SS Duo and VoiceStation 500. For devices with iPhone (R) style wiring and wiring used by many Samsung, Sony Mobile Communications and Nokia mobile devices
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Poly (Polycom) OBAM cable (12") links multiple SoundStructure units. For all C-series and SR-series.
OBAM cable (12") links multiple SoundStructure units. For all C-series and SR-series. <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) OBAM cable (12") links multiple SoundStructure units. For all C-series and SR-series.
2457-17625-001
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OBAM cable (12") links multiple SoundStructure units. For all C-series and SR-series.
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Poly (Polycom) EagleEye Producer mounting bracket
EagleEye Producer mounting bracket, extensions to be used with Universal Camera Mounting (<a href="http://www.videnda.ie/p,1558.html?search=2215-68675-001">2215-68675-001</a>) or other EagleEye IV Polycom mounting solutions to secure EagleEye Producer to bracket. Includes: brackets, hardware and directions. <br/><br/>See the <a href="http://www.videnda.ie/download/2342-65920-001_DL1.pdf">Installation instructions</a> for more details. <span class="stock-unavailable">Contact Sales for Quotation</span> Request More Information
Poly (Polycom) EagleEye Producer mounting bracket
2342-65920-001
Contact Sales for Quotation
EagleEye Producer mounting bracket, extensions to be used with Universal Camera Mounting (2215-68675-001) or other EagleEye IV Polycom mounting solutions to secure EagleEye Producer to bracket. Includes: brackets, hardware and directions.

See the Installation instructions for more details.
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